Last Updated: Septmber 2025

GHM Music Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, services, and communication channels.

We may collect the following types of information:

• Personal Information: Name, contact details (email address, phone number, residential address), billing information, and student/parent details when you register for lessons or make inquiries.
   
• Usage Data: Information about how you use our website, including IP address, browser type, device information, and browsing activity.
   
• Cookies & Tracking Technologies: We may use cookies or similar tools to improve your browsing experience and track website performance.
   

We use your information to:

• Provide music lessons, workshops, concerts, and related services.
   
• Process payments and manage billing.
   
• Communicate updates, schedules, and administrative notices.
   
• Send newsletters, promotions, and marketing content (only if you have opted in).
   
• Improve our website, services, and customer experience.
   
• Comply with legal obligations.
   

We do not sell or rent your personal information. We may share information in limited circumstances, such as:

• Service Providers: Third-party partners who assist with payment processing, scheduling systems, email communication, or website hosting.
   
• Legal Requirements: If required by law, regulation, or legal process.
   
• Business Operations: In the event of a merger, acquisition, or restructuring of GHM Music Group.
   

• We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.
   
• Payments are processed through secure, encrypted channels.
   
• While we take security seriously, no system can be guaranteed 100% secure.
   

Depending on your location, you may have the right to:

• Access, correct, or update your personal information.
   
• Request deletion of your data (subject to legal and contractual obligations).
   
• Opt out of marketing communications at any time.
   
• Request a copy of the personal data we hold about you.
   

Our website uses cookies to enhance your experience. You may choose to disable cookies in your browser settings, but some website features may not function properly.

We take extra precautions when handling information related to minors. Parents or guardians must consent before we collect or process data for students under 18.

If you access our services from outside South Africa, you acknowledge that your information may be transferred and stored in countries with different data protection laws.

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent changes.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

GHM Music Group
📍 11 Rose Street, Johannesburg North, 2188
📧 [Insert email address]
📞 [Insert phone number]

👉 Would you like me to also create a short, user-friendly version (a “Privacy at a Glance” summary) for parents and students, alongside this formal policy? That could make it easier for website visitors to quickly understand the essentials without reading the full legal text.

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